Yes, you can return products that do not fit you within two weeks of delivery. Please send us an email to email@example.com and return the products by post to our studio in Donaufelder Strasse 41/2, 1210 Vienna. Please enclose a note with your name and order number so that we can allocate your order. We will refund your money as soon as we receive the package.
We can only accept garments that are in their original condition (unworn, unwashed, free of stains and with all labels attached). So please try them on carefully and wear your own panties underneath.
Custom-made products are excluded from exchange.
As we are a small business, we unfortunately cannot offer free returns. You bear the costs and risk for the return shipment.
Please choose your products with care. Every return not only means extra work for you, but also pollutes our environment. In order to do something good for you and our environment, we ask you to use our size calculator and be especially careful when choosing your size. We make every effort to clearly display all the important features and special characteristics of the products in order to prevent incorrect orders.