Which countries do you ship to?
Germany, Austria and Switzerland.
How do you ship?
We ship carbon-neutral with DPD.
What are the shipping costs?
Austria 5 €
Germany 11 €
Switzerland 13 €
The shipping costs vary depending on the country we deliver to. You will find the exact shipping costs in the check-out section before your final order.
Choose your products with care
Please note that our products are made to order. Each set is sewn by hand as soon as we receive your order. This way we avoid overproduction and waste.
Every return not only means extra work for you, but also pollutes our environment. In order to do something good for you and our environment, we ask you to use our size calculator and be especially careful when choosing your size. We make every effort to clearly display all the important features and special characteristics of the products in order to prevent incorrect orders.
Not satisfied with your order?
You can return products that do not fit you within two weeks of delivery. Please send us an email to firstname.lastname@example.org and return the products by post to our studio in Donaufelder Strasse 41/2, 1210 Vienna. Please enclose a note with your name and order number so that we can allocate your order. We will refund your money as soon as we receive the package.
We can only accept garments that are in their original condition (unworn, unwashed, free of stains and with all labels attached). So please try them on carefully and wear your own panties underneath.
Custom-made products are excluded from exchange.
As we are a small business, we unfortunately cannot offer free returns. You bear the costs and risk for the return shipment.